Replacement wheel was in oerfect condition and works as it should. Shipping was very slow.
I take care of my mother who has dementia and chronic pain. Both have started to impact her mobility. My mom use to be able to walk the dogs 3-4 times a day, she loves the outdoors. However over the past year her mobility has declined and now she only gets out to walk about once a week. This chair is so amazing! With guidance and verbal prompts/reminders mom is able to use the wheelchair. She also liked using it as a rollator. It’s also great that I can use it to transport her when she’s not able to use the chair on her own. I LOVED how the chair came fully assembled so there’s nothing I had to do, other than remove it from the box. It’s folds down easy, is not too heavy, and fits easily in my Honda CRV. This chair exceeded my expectations. The technology makes it so easy to operate. The turning radius is fantastic so it easily maneuvers in small spaces. I love that the chair talks and lets you know when you change modes. It’s easy to change from Rollator to transfer, to wheelchair with one push of a button. It handles well over speed bumps and ramps. There’s storage under the seat (which is very comfortable) and a pack to go over the bars on the back. The chair does not slide, roll, or move without someone intentionally moving it. It has a seat belt, foot rest, the battery is easy to remove and charge, and it has the cutest little horn (beep beep). If you’re looking for a chair, this is the one!
Scooter functioning as expected and pleased with performance. However, during a recent visit to Disney World, after returning to scooter after enjoying attraction, the scooter would not function and an error message of “E6” appeared on the screen. I called Paiseec requesting assistance and the representative had no idea as to problem and asked me to take photo, send to Paiseec, and try and push scooter to my auto. That being said, a young lady Disney employee assessed the problem, reached under scooter, disengaged, the red lever, and all ok.
My suggestion is that Paiseec have someone more knowledgeable to assist in situations as mine. The young Disney employee was more knowledgeable than Paiseec rep on phone.
Thanks for listening!
I am very happy with my scooter as took it on a trip and it was great. Easy to load if have a taxi or uber. Airport personnel complimented on how easy to transport back up to plane for my use after flight.
think it's a very nice scooter. very smooth riding. not complicated at all....I made a wise decision by my purchase of this machine.