Excellent customer service. I’ve only used the S3 a few times but I am well pleased. It seems to be sturdy and well built. I wish it were about 10 lbs lighter but I will manage. The product arrived rarely quickly but the FAA approved battery was out of stock. I’ve received it now, so no problems.
I recently purchased the S3 and I'm very happy I made this purchase. The S3 is very stylish and practical at the same time. I use it every morning on a 2.5 mile ride and I receive plenty of compliments from how it looks and how well it fits me. The feature of slowing down when making external is great I have nothing but great things to say about the customer service team. They have been very responsive to my questions. I would highly recommend the S3 scooter.
I recently purchased the Q5 as a replacement for my lightweight travel wheelchair that is manual. The Q5 weights in at 22 pounds and was exactly what I was looking for. It’s easy to take along on trips with my wife. She can load it and unloaded it from the car like a baby stroller. The maneuverability and range allows me to accompany her.
The Q5 is fantastic! My girlfriend of 39 years had spiraled rapidly with liver tumors and didn't have the strength left to walk much. Her parents are in their 80s so I ordered this motorized wheelchair for her and so her parents could load it into their car. We were amazed that it is actually lighter than the standard wheelchair they had from previous ailments. I just wish she had lived long enough to drive it.
The unit arrived on the date promised. The packaging was excellent.
This was for my wife. We took it for an initial spin the other day and she absolutely LOVED it. It has a surprising amount of power and it's quite speedy
If you're looking for a mobility unit for supplemental purposes, this unit is an excellent VALUE
BTW, the customer service rep. Daisy, whom I have received communications from was very helpful and professional.
In conclusion, great product, great VALUE and great customer service
Can't ask for more!
