Let Customers Speak for Us

87% of customers say Paiseec has transformed their lives*

* Based on a random survey of 200 Paiseec customers conducted May - June 2024.

Based on 577 reviews
83%
(477)
12%
(71)
3%
(20)
1%
(4)
1%
(6)
NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Smooth transaction, high quality
Improvements: Folding
Great Chair

Great chair

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Everything we received was exactly as described. Nothing needed to be put together
Improvements: Maybe instructions on how to install cup holder and cane holder
Wish we had bought them sooner

We recently bought new wheelchairs for our two boys, and they love them! The difference has been amazing, they finally have the freedom to move around on their own without needing help. It’s given them so much independence and confidence. Watching them zip around with huge smiles is priceless. Highly recommend to any family looking for quality, comfort, and freedom in mobility!

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The drivability and unique headlight
Improvements: USB port to charge devices
Very versatile!

I was a little skeptical when I got the scooter 250 W did not sound like a lot of power but after riding the scooter for two weeks me and my entire family absolutely love it. We take it through very bumpy and rugged trails and it handles very well. It’s very easy to fold up and the best part is the removable battery. It just pops right out no tools needed! Highly recommended.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Battery life and build quality
Improvements: Could be lighter. Needs a free-wheel lever in case battery dies while out.
Battery life has been great

Battery life has been great. Folds well. Driving controls are smooth and does exactly what we need it to.

I wish it was a tad lighter. Easy enough for me to lift, but kind of bulky for my wife or daughter.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: It's just good..
Improvements: More colors..
A Very nice machine..

Humm,, Well I must say it comes packaged very well.. Quick to put together.. Charge the battier.. And off you go.. Handles very well.. And well worth the money..

NPS score:
0 (Not at all likely)
10 (Extremely likely)
The Mobilirt Scooter came on time and was exactly as expected

The Mobilirt Scooter came on time and was exactly as expected. Easy tounbox, easy to setup, easy to use. It's a bit on the heavy side but the battery comes out easily and once you do that it can be lifted into the back of our cars without problem. Very impressed and very happy with it! Thank you

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The quality,the durability and the price
Improvements: Keep up the good work
An amazing electric wheelchair the best hands

An amazing electric wheelchair the best hands down I recommend anyone looking for one Paiseec is the way to go🫶🏽

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Great wheelchair fast delivery.
If you need a wheelchair

If you need a wheelchair, this is the only one to buy.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Easy to assemble, it’s just the basket
Very nice little scooter and it’s fun too

Very nice little scooter. Has good power and it’s light weight enough for me to put it in the car. Highly recommended scooter if you need one.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Great design
Improvements: nothing
light weight

As I scoot around I see other scooters and notice our differences.Mine is a lot lighter, I have 2 batteries and more stable.I can also say faster. One of my greater purchases. love it Dee.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Best part, customer service. I also like the response of the chair
Improvements: Instruction manuals could be a smidge clearer
Great chair/ rollator and great brand

I absolutely love this chair. (I am an ambulatory user with a dynamic disability.) It is very responsive. It takes some time to get use to the hand toggle, but worth it. The turn radius is amazing. The company is super responsive if you email any questions. I emailed a question and got an email back from a REAL PERSON as soon as their business was open the next day. They sent me things to help with my mobility journey that I didn't even ask for! Then they didn't wait until I had an issue, but reached out to me to make sure that I was doing ok with it. I hope and pray that whomever started this company, never ever allows for any change. If the higher ups read this, do what that cosco guy did and make sure that after you're gone, that no one can " change the hotdog" of your company. ❤️ To those looking to buy, you won't regret it ❤️

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The scooter came in a well-packed container to protect from any shipping damage.
Improvements: Might be helpful to consider an optional seatbelt for more safety.
Perfect for Trips to the Park and Exploring Accessible Mountain Trails

At 96+ our "Biker Great-Grandma" shown in the photo had limited opportunities to enjoy the outdoors without a wheelchair. Her new S3 Mobility Scooter has given her a new-found freedom to explore. Her face lights up every time she enjoys exploring a new Colorado mountain location.

There are many accessible parks and trails in Colorado, so it is easy to find a new location for her to explore. The scooter folds up and fits easily into our small SUV. It's a bit heavy for some people to lift into the back of the SUV, but we have some portable ramps that make it easy to roll it in, so we can begin a new adventure.

Strongly recommend this to anyone who needs a portable scooter to load into a car trunk or SUV. The controls are easy to understand and use. The automatic "let go" braking system is very helpful -- a great safety feature. We also enjoy the convenience of the front basket for carrying water bottles, fleece blankets, and a bag of essential travel items.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: I have more freedom because of my new chair and customer service is great.
Improvements: Communication via email once the item had been shipped out would have been great. I only received the one email confirming my purchase, but nothing else until after it was delivered.
I am an ambulatory wheelchair user and because of chronic elbow pain I needed an electric chair

I am an ambulatory wheelchair user and because of chronic elbow pain I needed an electric chair, but one that was light weight. This one fits all my needs and it even had the option to become a rollator for days I want to walk more. This chair handles like a dream! I have tested it on all terrains and I have to say I continue to be impressed.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: See above.
Great chair

Received my Paiseec w1 two days ago. I have only used it a couple of times, but it is very comfortable, easy to fold (once you learn the steps), smooth ride (mostly used on quiet streets in neighborhood - very smooth on paved street and handled hard packed gravel fine), and very easy to control (smooth turns).

Was very interested in the w3, but the seat area of the w1 is larger and is a good fit for me (6 ft., 205 lb. man).

Had difficulty walking with wife in neighborhood before. Have some mobility but even with rollator would tire quickly. With the w1 was able to “walk” in neighborhood with her. She liked to keep up with the brisk walk of speed 3 and the slower speeds were good for more leisurely walking.

Paiseec customer service has been great. Ordered on a Friday and delivered the next Thursday. Delivery was actually a day earlier than scheduled delivery date. Had questions about potential impact of US tariffs on order and about delivery of gift set (cane holder, cup holder, etc.). Used chat at Paiseec web site. Got prompt, accurate, very polite answers.

Very happy with my purchase.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: The purchase was easy. The shipping was fast and the product is a good value.
Improvements: Our only complaint is that the white color shows dirt so easily. But that is our fault for buying the scooter in white.
Great Purchase to Provide Independence for Mom with Limited Mobility

I purchased this scooter for my mom who has reduced mobility and lives in a senior apartment complex. This has given her back some of her lost independence. The scooter is reliable, stable, and safe. She can now easily take her dog for a walk and join her friends for a trip to the store or a drive around the neighborhood. I took her on a short trip to Disney and the scooter worked great navigating the crowds. And as a bonus, it fits perfectly in the back of my 2013 Prius. I didn't even need to lower the back seat.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Convenience
Improvements: This model is not travel friendly
Love it!

As an above the knee amputee, this scooter had helped me out tremendously!! Being that long distance is rough for me, I pull my scooter out of my suv, set it up and ride. My family is excited they no longer have to push me in a wheelchair lol.

Took it up a decent grade in 3rd gear without any hesitation

Took it up a decent grade in 3rd gear without any hesitation. Only issue is it cannot go over a small raised bump. You have to watch and stop and put it in walking mode to clear it.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: the different operating modes & driving speeds are my favorite!
Improvements: a cane holder on the chair would be nice.
excellent electric wheelchair!

I am a HUGE fan of the W1! I took it out in rather rough terrain (we’re talking gravel, packed mud, mulch/wood chips) at my local Renaissance festival, and it performed very well, even up and down hills. I wouldn’t have been able to enjoy as much of the festival without the help of this chair. Thank you Paiseec for keeping me safe with less pain & no fainting!

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Delivered on time. Easy to get on the road.
Improvements: Nothing
Easy as pie!

Delivered right on time. Easy to unbox and charge battery. Couldn’t be easier to operate. Very pleased!

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Compact and foldable
Improvements: Not sure we need a voice telling us what we are doing.
I'm Impressed!

The style and type of this scooter is what attracted me to it. I like that it is so compact and folds completely, no tools or disassembly needed to fold into a small package. It's fairly lightweight, one strong person can lift it into a car, van, SUV or pickup truck. After using it for awhile, the power and performance really made me a believer in this mobility scooter! It goes right up the steep hills in my gravel driveway without even slowing down. It seems to be built really well, there are no rattles, nothing loose, just all very tight with a great fit and finish. I'm impressed!

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Build quailty
Improvements: More compact folding process
Awesome product!

I purchased the Paiseec W3 wheelchair/rollator for my wife on September 3 and received it on September 10. After unboxing it and trying it out we were very impressed with the build quality and ease of use of the wheelchair. The only small complaint we have is that it does not fold up as compactly as we would like but it still fits easily in out vehicle
If you need a wheelchair/rollator, this is the one to buy.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: It was quick and easy
Improvements: Give us the option to turn off the voice alerts
Great Scooter

This scooter is lightweight and easy to fold up and transport. It climbs steep hills and handles dirt and gravel well too. The seat is comfortable and I love the Storage basket and bag hook. Also the screen is easy to read.

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: It’s w Eryn g and more
Improvements: Nothing

It is great

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Everything
Improvements: Making an adjustable rest for the feet
S3 Scooter for my 65th birthday

I wanted to celebrate my 65th birthday at Pier 39 but I can't do all the walking that involves due to my osteoarthritis, I didn't want to give up so much fun if I could only have mobility, I came across many products on the market, but didn't have everything I was looking for, good product, light weight, good warranty, comfortable and not complicated to operate until I came across Paiseec mobility scooters, I am very happy I did and I had a blast celebrating my birthday for 3 days in San Francisco going everywhere and having a two step foldable scooter in the trunk of my car, now I can go everywhere without having to worry if there is something for me to sit down or how far I am from the parking lot to walk to the doctor, or to church, thank you Paiseec for making my 65th birthday soooo special

NPS score:
0 (Not at all likely)
10 (Extremely likely)
Likes: Ease of use
Improvements: Nothing
Very handy

It is easy to use. And helpful to us