Sales Tax Exemption for Medical Mobility Equipment:
If you have a valid prescription or a written statement from a licensed medical professional indicating that this mobility equipment is for medical use, you may qualify for sales tax exemption in California, Arkansas, Iowa, Kentucky, South Dakota, Mississippi and Alabama.

How to claim your exemption:
1. Email your prescription/medical statement to [us_support@paiseec.com] before placing your order.
2. Our team will verify your document within 1 business day.
3. We will send you a tax-free payment link, or process a tax refund after your order.

Washington State Residents: Mobility-enhancing equipment (including wheelchairs and mobility scooters) is exempt from retail sales and use tax under SB 5045 (effective August 2023).

How to claim your exemption:

1. Complete the Washington Department of Revenue Exemption Certificate and email it to [us_support@paiseec.com] before placing your order.

2. We will process your order tax-free upon verification.

If you have already purchased the product. Simply provide us with the necessary documents, and after our team reviews them, we will issue a refund via the original payment method within 5 business days.

Mobility scooters, electric wheelchairs, rollators, and canes are tax-exempt in certain states; however, some accessories are not. If you are unsure, please contact our customer service team for confirmation.