NPS score:
Likes: Website is easy to use, and my scooter came in wth every thing as described; and even sooner then I thought.
Improvements: Would love additional accessories.
I absolutely love my L5. It is easy to maneuver and the perfect size.. I've rented other scooters in the past and they are so heavy and bulky. I would recommend this to anyone who wants to have some mobility and independence.
NPS score:
This “refurbished” 3in 1 wheelchair is awesome. Appears completely unused. It was a huge savings and I’m so happy my mother has it for our next travel adventure. No more waiting for a rental
NPS score:
Likes: Compact, airline approved, lightweight
Sleek design, rides nice. With the seat removed, it’s light enough for me to lift into the car.
NPS score:
Likes: very easy!
Improvements: 1. It still feels very heavy to carry. 2. Although it is very easy to fold like a suitcase, but you cannot pull like a suitcase. The wheels don't move if pull on two wheels like pulling a suitcase. You must push on four wheels and easy to tip over. Not quite convenient. 3. It should be working fine in the airport indoors, but on the road, it stopped a few times when the slopes are steeper. 4. The speed change can but very quick if you switch while driving. It takes practice to adjust the speed. Not quite easy on the pedestrian path. If you have to carry it over the curb, it is still quite heavy. 5. The wheels are pneumatic, which gives me concerns for travel. 6. After you fold it up, the back of the chair cannot be stably folded, it often unfolds by itself.
good purchse experience
NPS score:
Likes: very easy!
The scooter arrived fast and very easy to assemble.
